I have not purchased, financed or re-financed a property in more than 20 years. I had no idea where to start, so I asked AI. I was directed to speak to 2 banks, 3 independent mortgage brokers, and 1-2 on line places like Rocket Mortgage. I did what was instructed having ZERO clue the minute (30 minutes really that it took me to complete all the applications on line - p.s. DO NOT DO THAT), I was finished I would be inundated with calls that still have not stopped. Constant. Somehow, through all of this, I had managed to reach Mortgage Maestro's. I was close to tears because of the overwhelming feeling of how to do this. Ray Williams was the first person I spoke with. He told me everything I needed to know, he calmed me down and never once pressured me. The whole team, Ray, Scott, Cassie - no matter how much I slowed the pace, told them I needed to seek other offers (also - bad choice) they were patient, never ever pushy and always so incredibly helpful. I started this process 29 days ago completely overwhelmed. I am closing on my re-fi tomorrow. 30 days to the day from when I first spoke to Ray. They've handled it all. They were clear in their instructions, so incredibly helpful when i needed direction or calming down. They quoted me rates and costs up front and here we are, 30 days later; the rate they quoted me - they beat it by a full percentage. The costs they are charging - they've reduced by $2,000. It was one of the easiest financial transactions I have ever done. It was so much less painful than buying a car!! I can't say enough good things and I can't recommend them highly enough.
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